I used this material as a basis for discussion in an OPLIN Public Workstation maintenance class. It should be reviewed prior to dissemination since it contains information about personal experiences with viruses and may not reflect your experience. I have also noticed that the layout of text should be reviewed. -Lesch OPLIN WORKSTATION MAINTENANCE 10/7/97 COMPUTER VIRUSES A computer virus, according to one online dictionary is: A program that infects a computer by attaching itself to another program, and propagating itself when that program is executed. A computer can become infected by files downloaded over a network, or by the installation of new software or floppy disks that are infected with viruses. Some viruses are only pranks, and perform harmless actions like displaying a screen with a joke message on it. Others can destroy files or wipe out a hard drive. To avoid damage from viruses, write-protect the boot disk and other important disks, check new software or disks for viruses, and have virus protection software installed on the computer at all times. Disinfectant programs must be updated periodically because new virus get into circulation over time. CCI Computer Dictionary, 9/16/97 12:25pm http://www.currents.net/resources/dict/definition.html?virus COMMENTS * This definition is dated! * Viruses can be benign. * Vigilance is your best defense. A PERSONAL COMMENT My home computer has been infected by one virus, which in turn infected about half of all of the floppy disks I owned at the time. My machine was infected by copying a shareware disk obtained from my local library! Some facts gathered from a few informative resources (easily understood articles): -----IBM's Thomas J. Watson Research Center has collected more than 10,000 viruses!!! (Keep in mind the date of this article, and the firgure approaches something on the order of 13-15 thousand viruses, possibly more.) -----Six to nine new viruses are found daily. -----Viruses spread through Word documents are now the most common type of virus in North America. -----Internet programming languages, like Java, will make matters worse because of serious security loopholes they provide to virus propagators. -----Use caution when downloading web files and when opening e-mail attachments from strangers. -----Be forewarned: If you search the Internet for information about viruses, you are likely to encounter pages written by those who would propagate them. -----Be Prepared. Use the best protection you can afford, whether that means freeware or expensive commercial protection. -----Remember that many PC's are connected to a network. It needs protection too. SUGGESTIONS FOR USING VIRUS PROTECTION * Train all library staff to know the basic signs AND routes of virus infection. If this is not possible, look for virus protection software that will "lock" a machine and deny access to it (period) until qualified personnel can attend to it. * Look for protection that offers at least some of the following: real-time (active) scanning and detection, periodic updates through mailed disks and/or internet access, online or telephone support services, and scheduled scanning (so it runs every day or after a specified amount of idle time). * Spread knowledge, not fear. people tend to disregard what they don't understand, and they tend to run from what scares them. * OPLIN machines are accessible to everyone, including library staff carrying floppy disks. Think about it. Websites: -----The National Computer Security Association (http://www.ncsa.com/), one of the definitive sources on viruses and virus hoaxes. -----Microsoft Corporation (http://www.microsoft.com/office/antivirus/), a site geared specifically toward combating viruses transmitted in and through Word documents and Excel documents, i.e., MS Office products. -----Yahoo! - (www.yahoo.com), a list of many vendors can be found in the following direcory: Business and Economy:Companies:Computers:Software:System Utilities: Utilities:Virus Protection Sources for this section: Tamara E. Holmes, Computer viruses' insidious spread Industry takes preventative measures., USA TODAY, 03-06-1997, pp 06D. (Basic message: don't panic. A few very important links are provided in it.) Bill Husted, PERSONAL TECHNOLOGY: CYBERSCENE: Learn about viruses before they strike., The Atlanta Journal and Constitution, 03-06-1996, pp. G06. (Basic reading) Lenny Bailes, Feature: Virus Alert! -- Thousands of PC viruses are out there, and each day more insidious invaders appear- to be safe, you have to know your enemy and know how to fight back.., Windows, 04-01-1997, pp 231. (This article is great introductory reading on viruses!) Note: Software demonstrated as an illustration of virus protection- F-Prot Professional for Windows 95(2.27), Command Software Systems, inc., 1997.