EMAIL ACCESS This two hour session will cover three means of accessing electronic mail or "email." Firstly, we will discuss what is common to all three types of access. Secondly, we will examine each type and learn how to setup each of the three on a PC. Thirdly, we will practice with each email system, at the same time becoming aware of the advantages and disadvantages of each. Finally we will discuss some issues central to electronic mail, such as privacy, and "nettiquette." WHAT YOU ALWAYS NEED 1. Software on the Internet enabled machine. * Access is always via a dialup modem, through a network gateway (WTCPL), or by direct connection to the Internet. We derive our connection, ultimately, through the OPLIN gateway on the Department of Administrative Services high speed backbone line. * All three types of access require some program to run on the PC that can make requests, sending and receiving intelligible data, from other computers on the Internet. 2. Two email addresses. * Your address (OPLIN address, home email, or browser email account). * A recipient's address (For the purpose of this class, an email address will be provided). THREE TYPES OF EMAIL ACCESS 1. telnet.exe Telnet email is a misnomer. Telnet, by itself, can only contact another machine, whether it be a mail server or not. Access to the activity of emailing is gained by using the telnet program to execute a mail program on the contacted machine. That machine is then used through the simple communications protocol called telnet. To start a telnet session: Click on START, then RUN, then type telnet [mail server name] in the dialogue box. 2. POP email programs Both popular web browsers, Internet Explorer and Netscape Navigator use post office protocol email programs. Post Office Protocol programs run as clients which can connect to central mail servers. Messages are downloaded to the machine making the access and stored to a local drive. They support a wide variety of attachments. To start POP mail: Click on the mail icon in Communicator, or click Communicator in the Command Headings and then click Messenger Mailbox. 3. Web page Email Sites The exponential growth of the Internet has spawned many new free email-for-advertising sites on the Internet. Among these are Hotmail (recently purchased for 400 million dollars), Excite, Yahoo, and Rocketmail. To access web-based email: Go to the website of the email vendor by typing its address in the Address Location box of Communicator, and pressing ENTER. Then, use the point and click interface to login to the site. SETTING UP EACH TYPE OF PROGRAM TELNET Telnet.exe is a program included on all of WTCPL's Windows 95 computers. You can always run the program and access the mail through the START button, but setting up an icon for it on the desktop is a time-saving isssue. First, right-click on the desktop's background (don't right-click on any other icons). from the menu, choose NEW, then SHORTCUT. Into the Create Shortcut box, type: telnet [mailserver name] example telnet mail.oplin.lib.oh.us Click NEXT, then Name the Shortcut (e.g., OPLIN Email), and click finished. The shortcut should appear on the desktop, from which it can be double-clicked. POP EMAIL IN NETSCAPE COMMUNICATOR Setting up a profile on Communicator. NC 4.0 allows multiple users of the web browser to set up and maintain separate preferences and email accounts on one machine. Close any running copies of Communicator. Click START, PROGRAMS, NETSCAPE COMMUNICATOR, UTILITIES, and finally, USER PROFILE MANAGER. Enter all required information. Steps to set up a profile: Fullname Email Address Next Profile name (how your name will appear on the list when starting Communicator) Keep default settings, here Next. Name Email address Outgoing mail server (e.g., mail.oplin.lib.oh.us) Next. Mail Server User Name what precedes the @ in an address (e.g., ynamem@mail.blah.blah) Incoming mail server (usually the same as outgoing) Mail Server Type (use default setting of POP3) Next. Leave News Server info blank. Then, click Finish. The next time Communicator starts, there will be at least two names on the list, Default, and Your Name. You can also edit the mail preferences (in case you change mail accounts, decide to access a different email server). Remember to choose your profile when you start Communicator or you may accidentally change another user's information and not yours. To change mail preferences: Select EDIT, then PREFERENCES. Click the + beside MAIL GROUPS Select each entry and change appropriate information (usually, only the mail server and username will need to be changed). When done start Messenger (netscape's POP email program) and login to get your messages. BROWSER-BASED EMAIL Requires that the machine have Internet access with a graphical browser, to be used effectively. ADVANTAGES OF EACH TYPE OF ACCESS TELNET * Can be used on any Windows PC on the Internet if your mail server runs software that allows for telnet access. OPLIN uses Pine mail, for instance. * It is text-based, so it's still something an older machine can do well. * Messages are left on the mail server, so once you are logged out, no copies of any messages are left on the local machine. NETSCAPE COMMUNICATOR * Allows for multiple users, although it works best if the machine has primarily one user. * Windows style interface. * Great capabilities or printing, linking documents, attachments, etc. BROWSER-BASED EMAIL * Can be used on any machine with a web browser. * Messages reside on the mail server. * the companies are adding new features each day. DISADVANTAGES OF EACH TYPE OF ACCESS TELNET * Usually, printing is a hassle. You can highlight and copy text for use in another program, however. * Telnet does not support graphical attachments to your email. * It relies on some other program running on the mail server. Pinemail, running on the OPLIN mail server, is an example. POP EMAIL * Stored mail files can usually be accessed by anyone starting the browser program. * User preferences may need to be changed once in a while, and accessing multiple mail accounts means editing the preferences each time. * Many public access workstations will not allow inputting of user information necessary to access POP email. BROWSER-BASED EMAIL * Some web browsers may not be able to support certain features of the mail site. * It is less secure than software-based programs using encryption. * Most web-based email companies require that you consent to having advertisements placed in with your email messages. Walter Lesch Training Specialist Shaker Heights Public Library