Skills for the PC Support Specialist

Date & Time
Wed, Apr 9 & 10
9:00 a.m. - 5:00 p.m.
The Micro Center
Eastgate Shopping Center
1349 SOM Center Road
Mayfield Heights, Ohio
$495.00 CAMLS libraries
Prerequisite: Using MS-DOS 6.2x or working knowledge of:
  • Basic hardware
  • Filenames and extensions
  • Working with directories
  • Copying and deleting files
  • Batch files

Deadline: Apr 2
Hours: 14 (2 days). This intensive course is for those students who are in charge of supporting PCS within their organization. During this class you’ll explore support, optimization and troubleshooting issues.

Course Content
  • Modifying the CONFIG.SYS and AUTOEXEC.BAT files

  • Running diagnostic and virus check programs

  • Hardware components

  • Configuring and testing RAM

  • Hard drive optimization

  • Common PC troubleshooting