Skills for the PC Support Specialist

Date & Time
Wed and Thu, Oct 8 & 9
9:00 a.m. - 5:00 p.m.
The Micro Center
Eastgate Shopping Center
1349 SOM Center Road
Mayfield Heights, Ohio
$495.00 CAMLS libraries
Lunch is not included.
Limit: 12

Prerequisite: Using MS-DOS 6.2x or working knowledge of: Basic hardware
Filenames and extensions
Working with directories
Copying and deleting files
Batch files
Hours: 14 (2 days). This intensive course is for those students who are in charge of supporting PCS within their organization. During this class you’ll explore support, optimization and troubleshooting issues.

Course Content
  • Modifying the CONFIG.SYS and AUTOEXEC.BAT files

  • Running diagnostic and virus check programs

  • Hardware components

  • Configuring and testing RAM

  • Hard drive optimization

  • Common PC troubleshooting