Workshops Committee Programs Management Training Series Library Leadership Ohio
Managing Risk and Uncertainty in Libraries
Wednesday, October 22, 2003
9:30:00 AM - 4:00:00 PM

Hilton Garden Inn - Twinsburg

$75 CAMLS Members
$85 Affiliate Members
$150 Non-members
Free for guests/speakers

Veggie Available

Deadline: Wednesday, October 15, 2003
Limit: 35
Registered Now: 10
Contact Hours: 6

Fee includes lunch and materials

The collapse of Rowecom/Faxon/Divine, the disappearance of familiar vendors and recent budget cuts have made librarians newly aware of the degree of risk and uncertainty in their operating environment. Business has always spent considerable resources on risk assessment and management, and in today's environment, prudent librarians must as well.

Using concepts from the field of knowledge management, you will learn how to identify critical risks and uncertainties in your library's environment, and you will learn how to turn uncertainty, which is not under your control, into risk, which you can manage. Particular emphasis will be given to developing creative, out-of-the-box thinking as a way to identify uncertainty, risk and their solutions. We will explore a wide-ranging set of assumptions about libraries, library users and the society in which we live to see how some lead us into greater uncertainty and others lead us toward answers to uncertainty.

A CAMLS-NOLA co-sponsored event.

Course Content

  • Uncertainty and risk as the terms are used in business and government
  • What we know and what we think we know and what we donĂ­t know at all
  • How these concepts apply to libraries and strategies to manage them.
  • Learn to differentiate between received wisdom and reality
  • How to encourage out of the box thinking among others, notably staff and governing bodies
  • Analytical techniques from knowledge management that have broad application in libraries
  • Program Risk, Personnel Risk, Financial Risk, Career Risk
  • Evaluate your own situations and consider strategies for managing their exposures
Audience: Library managers and future managers
Marshall Keys is the founder of MDA Consulting, a firm that assists libraries and other information organizations in developing strategic thinking. He was formerly the Executive Director of NELINET, Inc., the largest library organization in New England and is a member of the adjunct faculty at the Simmons College Graduate School of Information and Library Studies. He has worked as a college professor, serials librarian, reference librarian, library director and academic dean. Marshall is a frequent presenter at ALA division meetings and state library association conferences and has recently presented for CAMLS and the Ohio Library Council.

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