Workshops Committee Programs Management Training Series Library Leadership Ohio
Extended Library-Utilizing Consultants Effectively
Wednesday, November 10, 2004
9:00:00 AM - 4:00:00 PM

Euclid Public Library

631 E. 222 Street, Euclid, Ohio


$60 CAMLS Members
$70 Affiliate Members
$120 Non-members
Free for guests/speakers

Veggie Available

Deadline: Wednesday, November 03, 2004
Limit: 40
Registered Now: 1
Contact Hours: 6

Fee includes lunch and materials

How, when and why to use consultants. Understanding the relationship between consultant and staff/management and also the difference between employees and consultants. Understanding the chemistry of the consulting relationship, how to screen, retain, understanding pricing, establish standards for performance and how to manage for success,

Course Content

  • Consultancy defined
  • Reasons for use/non use of Consultants-the "make or buy" equation
  • Affordability of consultants/pricing/how to comparison price internal vs external costs
  • Rules for when to sue consultants along with examples and exercise
  • Typical and atypical consulting assignments
  • Process and guidelines for consultant selection
  • Development of RFPs (examples/exercise)
  • Fees/Hourly-Project-Retainer/Negotiability/Managing the relationship
  • When problems occur-how to handle-terminate if needed
  • Summary/Review/Discussion
Audience: Senior Staff, directors, trustees
Bill Schroer Principal, Social Marketing,management/research consultant and speaker working with libraries and other non-profit organizations throughout the Midwest. Mr Schroer's background includes 15 years of progressive responsibility in corporate marketing assignments for Stokely Van Camp, Jeno's and the Kellogg Company. Bill's Company, WJSchroer Co. provides quantitative and qualitative research studies, strategic planning assistance, training in customer service, branding, creative thinking, communications, negotiations and a wide spectrum of topics.

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