Training Without Tears: Introducing the New Hire to Children's Work
Date & Time
Tuesday, April 21
1:30 p.m. - 4:00 p.m.
Registration begins at 1:15 p.m.
Cuyahoga County Public Library
2111 Snow Road
Non-library staff from member's organizations
Fee includes materials and coffee
Deadline: Tuesday, April 14
New employees in Children's Services aren't the only ones who may feel overwhelmed during training-you the trainer may have found it hard to organize the information you want to impart and set priorities for what you want the trainee to know. After attending this workshop, you will come away with a plan to keep your training on focus, and be able to help new staff perform capably and confidently in quick time!
, Children's Services Manager, Cuyahoga County Public Library
Carolyn Morgan Burrier
, Children's Librarian, Stow- Munroe Falls Public Library
, Public Services Librarian, Cuyahoga County Public Library-Parma Regional
, Project Director of Family Learning Connection, Cleveland Public Library
, Youth Services Coordinator, Akron-Summit County Public Library
Supervisors, aspiring supervisors, department heads or anyone who trains new hires in children's services.
Learn to instill increased confidence and competence in new hires
Get new ideas and new methods for training
Find out a basic plan to get new staff up and running
Receive a comprehensive set of handouts to use and reference back in your library
The library's role in the community
Child development-evaluate and review resources
Strategies for teaching the reference interview
Training for customer service
Reviewing and collection development