Training Without Tears: Introducing the New Hire to Children's Work

Date & Time
Tuesday, April 21
1:30 p.m. - 4:00 p.m.
Registration begins at 1:15 p.m.

Cuyahoga County Public Library
Administration Building
2111 Snow Road
Parma, Ohio
$25 CAMLS libraries
$40 Non-library staff from member's organizations
$50 Non-members
Fee includes materials and coffee
Deadline: Tuesday, April 14
Limit: 70

New employees in Children's Services aren't the only ones who may feel overwhelmed during training-you the trainer may have found it hard to organize the information you want to impart and set priorities for what you want the trainee to know. After attending this workshop, you will come away with a plan to keep your training on focus, and be able to help new staff perform capably and confidently in quick time!

Barbara Barstow , Children's Services Manager, Cuyahoga County Public Library
Carolyn Morgan Burrier, Children's Librarian, Stow- Munroe Falls Public Library
Kathy Heinrich, Public Services Librarian, Cuyahoga County Public Library-Parma Regional
Merce Robinson, Project Director of Family Learning Connection, Cleveland Public Library
Judith Rosenburg, Youth Services Coordinator, Akron-Summit County Public Library
Intended Audience
Supervisors, aspiring supervisors, department heads or anyone who trains new hires in children's services.
  • Learn to instill increased confidence and competence in new hires

  • Get new ideas and new methods for training

  • Find out a basic plan to get new staff up and running

  • Receive a comprehensive set of handouts to use and reference back in your library
    Course Content
    • The library's role in the community

    • Child development-evaluate and review resources

    • Strategies for teaching the reference interview

    • Training for customer service

    • Programming

    • Reviewing and collection development