Skills for the PC Support Specialist

Date & Time
Wed-Thu, Apr, 1-2
9:00 a.m. - 5:00 p.m.
The Micro Center
Eastgate Shopping Center
1349 SOM Center Road
Mayfield Heights, Ohio
$445.00 CAMLS libraries
Deadline: March 25
Prerequisite: Using MS-DOS class, or working knowledge of: Basic hardware Filenames and extensions Working with directories Copying and deleting files CONFIG.SYS and AUTOEXEC.BAT, batch files

Hours: 14 (2 days) This intensive 2 day course is for those students who have responsibility for supporting PCs within their organizations. During this class, you'll explore support, optimization and troubleshooting issues.

Course Content
  • Modifying the CONFIG.SYS and AUTOEXEC.BAT files

  • Running diagnostic and virus check programs

  • Hardware components

  • Configuring and testing RAM

  • Hard drive optimization

  • Common PC troubleshooting